jili plus Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by jili plus ("we," "us," or "our") and applies to all personal data collected from individuals ("you" or "User") who access or use the jili plus platform, including the website accessible at jili-plus.org, its mobile-optimized interface, and all associated services, features, and content (collectively, the "Platform").

jili plus is committed to protecting the privacy and security of your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all other applicable data protection laws and regulations of the Republic of the Philippines.

This Policy describes: the categories of personal data we collect; the purposes for which we process your personal data; the legal bases on which we rely to process your data; how and with whom we share your data; how long we retain your data; the security measures we employ to protect your data; and the rights you have in relation to your personal data.

By registering for a jili plus Account or otherwise using the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Policy. If you do not agree with this Policy, you must not use the jili plus Platform.

2. Personal Data We Collect

jili plus collects the following categories of personal data from Users:

We collect only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information such as biometric data, health information, or political opinions unless specifically required by applicable law or regulatory directive.

3. How We Collect Your Data

3.1 Directly From You

We collect personal data directly from you when you: register for a jili plus Account; complete the KYC verification process by submitting identity documents; make a deposit or withdrawal; contact our customer support team; participate in promotions or surveys; or otherwise interact with the Platform.

3.2 Automatically

When you access and use the jili plus Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and behavioral data about how you interact with the Platform. Please refer to Section 7 (Cookies & Tracking) for more details.

3.3 From Third Parties

We may receive personal data about you from third parties in the following circumstances: payment processors (GCash, PayMaya, BPI, BDO, Metrobank) may provide transaction confirmation data; identity verification service providers may provide verification results as part of the KYC process; fraud prevention and anti-money laundering screening services may provide risk assessment data; and regulatory authorities may provide information relevant to compliance obligations.

4. How We Use Your Personal Data

jili plus uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili plus Account, including verifying your identity and eligibility to use the Platform.
• Platform Operation: To provide you with access to games, process your deposits and withdrawals, credit bonuses, and deliver all other services available on the jili plus Platform.
• KYC & Compliance: To verify your identity, age, and source of funds in compliance with applicable Philippine anti-money laundering laws, PAGCOR regulatory requirements, and other legal obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify Users who may be exhibiting signs of problem gambling, and to provide appropriate responsible gaming interventions, including deposit limit enforcement and self-exclusion processing.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about jili plus offers and new features.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the jili plus Platform.
• Legal Obligations: To comply with applicable laws, regulations, court orders, and regulatory directives, including reporting obligations to PAGCOR and other Philippine authorities.

5. Legal Basis for Processing

jili plus processes your personal data on the following legal bases, as recognized under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

5.1 Contractual Necessity

The processing of your Identity Data, Contact Data, Financial Data, and Gaming Data is necessary for the performance of the contract between you and jili plus — specifically, to operate your Account, process transactions, and deliver the services you have requested. Without this processing, jili plus cannot provide you with access to the Platform.

5.2 Legal Obligation

Certain processing activities are required by applicable Philippine law, including KYC verification, anti-money laundering screening, age verification, and regulatory reporting to PAGCOR. jili plus is legally obligated to conduct these activities regardless of your consent.

5.3 Legitimate Interests

jili plus processes Technical Data and Usage Data on the basis of its legitimate interests in maintaining the security and integrity of the Platform, preventing fraud, improving Platform performance, and conducting responsible gaming monitoring. We have assessed that these legitimate interests are not overridden by your privacy rights in the context of an online gaming platform operating under Philippine regulatory oversight.

5.4 Consent

Where jili plus relies on your consent as the legal basis for processing — for example, for sending marketing communications or for the use of non-essential cookies — you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent may be effected through your Account settings or by contacting our support team.

6. Data Sharing & Disclosure

jili plus does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the jili plus Platform, including: payment processors (GCash, PayMaya, BPI, BDO, Metrobank) for the purpose of processing deposits and withdrawals; identity verification and KYC service providers; fraud detection and anti-money laundering screening providers; game software providers who supply the games available on the Platform; cloud hosting and IT infrastructure providers; and customer support platform providers.

All third-party service providers are contractually required to process your personal data only for the specific purposes for which it was shared, to maintain appropriate security measures, and to comply with applicable data protection laws.

6.2 Regulatory & Law Enforcement Authorities

jili plus may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine authorities where required to do so by applicable law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of the assets of jili plus, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

6.4 With Your Consent

jili plus may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw your consent at any time by contacting our support team.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website operator about how the site is being used. jili plus uses cookies and similar technologies including web beacons, pixel tags, and local storage objects.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the jili plus Platform to function. They enable core features such as Account login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: These cookies collect anonymized information about how Users interact with the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve Platform performance.
• Functionality Cookies: These cookies remember your preferences and settings (such as language preference and display settings) to provide a more personalized experience on the jili plus Platform.
• Analytics Cookies: These cookies allow us to analyze usage patterns on the Platform to understand how Users navigate and interact with our features, enabling us to make data-driven improvements.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair the functionality of the jili plus Platform and may prevent you from accessing certain features, including Account login. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Retention

jili plus retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, and to comply with applicable legal, regulatory, and contractual obligations.

Specifically, jili plus applies the following retention periods as a general guide:

• Account and Identity Data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
• Gaming Data: Retained for a minimum of three (3) years from the date of the gaming activity, for the purposes of dispute resolution and regulatory compliance.
• Communications Data: Retained for a minimum of two (2) years from the date of the communication, for quality assurance and dispute resolution purposes.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, unless a longer retention period is required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jili plus's data disposal procedures, unless retention is required by a specific legal obligation or ongoing regulatory investigation.

9. Data Security

jili plus implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili plus Platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Multi-factor authentication options for Account login;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Intrusion detection and prevention systems monitoring the Platform infrastructure;
• Secure data centers with physical access controls and environmental safeguards;
• Employee training on data protection and information security practices.

While jili plus takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying jili plus immediately if you suspect any unauthorized access to your Account.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili plus:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data that jili plus holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that jili plus holds about you. You may update certain Account details directly through your Account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili plus's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where jili plus relies on legitimate interests as the legal basis for processing, subject to jili plus's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe that jili plus has processed your personal data in violation of applicable data protection law.

To exercise any of the above rights, please contact our Data Protection Officer through the support channels listed in Section 15 of this Policy. jili plus will respond to all data rights requests within thirty (30) days of receipt, in accordance with applicable law. We may require you to verify your identity before processing your request.

11. Children's Privacy

The jili plus Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jili plus does not knowingly collect personal data from individuals under the age of 21.

If jili plus becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. If you are a parent or guardian and believe that your child has registered on the jili plus Platform, please contact our support team immediately so that we can take appropriate action.

jili plus employs age verification procedures during the registration process and reserves the right to conduct additional age verification checks at any time to enforce this requirement.

12. Third-Party Links

The jili plus Platform may contain links to third-party websites or services, including payment provider portals (such as GCash and PayMaya) accessed during the deposit or withdrawal process. These third-party sites operate independently of jili plus and are governed by their own privacy policies.

jili plus is not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit in connection with your use of the jili plus Platform. The inclusion of a link to a third-party site does not constitute an endorsement of that site or its privacy practices by jili plus.

13. International Data Transfers

jili plus primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process or store data in other jurisdictions.

Where personal data is transferred outside the Philippines, jili plus ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include contractual data protection clauses, adequacy assessments, or other legally recognized transfer mechanisms.

By using the jili plus Platform, you acknowledge and consent to the transfer of your personal data to other jurisdictions where our service providers operate, subject to the safeguards described above.

14. Updates to This Privacy Policy

jili plus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the most current version of this Policy is displayed at the top of this page.

Where changes to this Policy are material, jili plus will notify registered Users by email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how jili plus protects your personal data.

Your continued use of the jili plus Platform after the effective date of any amendment to this Policy constitutes your acceptance of the updated terms. If you do not agree with the updated Policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili plus, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 within your jili plus Account dashboard — the fastest way to reach us
• Email: [email protected]

jili plus aims to respond to all privacy-related inquiries within five (5) business days. For formal data rights requests, we will respond within thirty (30) days of receipt as required by applicable law.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC). Information about the NPC and its complaint procedures is publicly available through official Philippine government channels.