Responsible
Gaming at jili plus
At jili plus, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, resources, and support needed to keep their gaming experience safe and enjoyable — always.
jili plus takes responsible gaming seriously — it's not just a checkbox for us, it's part of how we operate every single day.
Strict 21+ Age Policy
jili plus enforces a strict minimum age of 21 years for all users, in line with Philippine gaming regulations. We verify age during registration and conduct additional checks at any time. Any account found to belong to someone under 21 is immediately closed.
Self-Exclusion Tools
If you need a break, jili plus makes it easy. Our self-exclusion feature lets you temporarily or permanently block access to your account. Once activated, self-exclusion cannot be reversed until the chosen period expires — giving you real, enforceable protection.
Deposit & Loss Limits
Take control of your spending by setting daily, weekly, or monthly deposit and loss limits directly in your jili plus account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period before it applies.
Session Time Reminders
It's easy to lose track of time when you're in the middle of a game. jili plus lets you set session time reminders that alert you when you've been playing for a set duration, so you can take a break, stretch, and come back refreshed.
Reality Checks
Our reality check feature sends you periodic on-screen notifications showing how long you've been playing and your net gaming activity during the session. This helps you stay aware of your gaming behavior and make informed decisions in real time.
24/7 Support
Our dedicated support team is available around the clock via live chat inside your jili plus account dashboard. Whether you need help activating a limit, requesting self-exclusion, or just want to talk to someone, we're always here for you.
All tools are available directly inside your jili plus account — no need to contact support to activate them.
Deposit Limits
Set the maximum amount you can deposit into your jili plus wallet per day, week, or month. This is the most effective way to control your overall gaming spend. Limits take effect immediately when set or reduced. Increases require a 24-hour cooling-off period.
Loss Limits
Define the maximum amount you are willing to lose within a given time period. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This tool is especially useful for players who want to protect their bankroll.
Cooling-Off Period
Need a short break without fully excluding yourself? A cooling-off period temporarily suspends your ability to deposit and play for a period of your choosing — from 24 hours up to 6 weeks. Your account remains open but gaming activity is paused.
Self-Exclusion
Self-exclusion is the strongest tool available. It completely blocks access to your jili plus account for a minimum period of 6 months, up to permanent exclusion. During self-exclusion, you will not receive any marketing communications from jili plus.
Gaming History & Statements
Review your complete gaming history, transaction records, and win/loss statements at any time through your account dashboard. Transparency about your own activity is a key part of responsible gaming — knowledge is power.
Self-exclusion at jili plus takes less than 2 minutes. Here's how:
Log In to Your Account
Access your jili plus account using your registered mobile number or email address. If you are having trouble logging in, contact our 24/7 live chat support for immediate assistance.
Go to Account Settings
Navigate to your Account Settings by clicking on your profile icon in the top right corner of the dashboard. Select "Responsible Gaming" from the settings menu.
Select Self-Exclusion
Choose "Self-Exclusion" from the Responsible Gaming tools menu. Select your preferred exclusion period — from 6 months up to permanent exclusion. Read the terms carefully before confirming.
Confirm Your Request
Confirm your self-exclusion request. It will take effect immediately. You will receive a confirmation via SMS and email. During the exclusion period, you will not be able to log in, deposit, or play on jili plus.
Need Help? Contact Support
If you are unable to activate self-exclusion yourself, contact our live chat support team immediately. Our agents are trained to handle self-exclusion requests with care, confidentiality, and urgency — 24 hours a day, 7 days a week.
Under Philippine gaming regulations, you must be at least 21 years of age to register and play on jili plus. This is a strict, non-negotiable requirement enforced at registration and throughout your time on the platform.
jili plus takes underage gambling extremely seriously. During registration, all users are required to confirm that they are 21 years of age or older. Before any withdrawal is processed, users must complete our Know Your Customer (KYC) verification process, which includes submission of a valid Philippine government-issued ID showing date of birth.
jili plus reserves the right to request age verification documents at any time, not just at withdrawal. Any account found to belong to a person under the age of 21 will be immediately and permanently closed. All funds in the account will be returned to the payment source used for deposit, after deducting any winnings generated, which will be forfeited.
If you are a parent or guardian and you believe a minor in your household has accessed jili plus, please contact our support team immediately. We also strongly recommend using parental control software to restrict access to online gaming sites on shared devices. Keeping your jili plus login credentials private is an important step in preventing underage access.
Honest self-assessment is the first step. If any of these sound familiar, it may be time to use our responsible gaming tools or seek support.
Spending more money on gambling than you can afford to lose, or gambling with money meant for rent, bills, or food
Chasing losses — continuing to gamble in an attempt to win back money you have already lost
Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down
Lying to family members, friends, or colleagues about how much time or money you spend on gambling
Neglecting work, school, family responsibilities, or personal health because of gambling activity
Borrowing money, selling possessions, or taking out loans to fund gambling activity
Feeling that gambling is the only way to escape stress, problems, or negative emotions
Making repeated unsuccessful attempts to control, cut back, or stop gambling altogether
Remember: Gambling should be entertainment — not a way to make money, solve financial problems, or cope with stress. If you recognize any of the warning signs above in yourself or someone you know, please use the jili plus responsible gaming tools or reach out to our support team right away. There is no shame in asking for help — it is the smart and brave thing to do.
You don't have to face this alone. These resources are available to Filipino players who need guidance or support.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed online gaming operators in the Philippines. PAGCOR provides a national responsible gaming framework and resources for players who need help managing their gambling behavior.
Visit the official PAGCOR website through your browser for their responsible gaming resources and self-exclusion registry information.
National Center for Mental Health
The National Center for Mental Health (NCMH) in the Philippines provides mental health support services, including for individuals dealing with gambling-related issues. Their crisis hotline is available to Filipinos who need immediate mental health assistance.
NCMH Crisis Hotline: 1553 (available 24/7 for all Philippine residents)
Gamblers Anonymous Philippines
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Metro Manila, Cebu, Davao, and other major Philippine cities.
Search for local Gamblers Anonymous Philippines meetings through your browser for schedules and contact details.
jili plus Live Support
Our trained responsible gaming support agents are available 24 hours a day, 7 days a week via live chat inside your jili plus account dashboard. They can help you activate any responsible gaming tool, process a self-exclusion request, or simply listen and point you toward the right resources.
All responsible gaming conversations are handled with complete confidentiality and without judgment.
Play Smart. Play Safe. Play jili plus.
Gaming is best enjoyed responsibly. Set your limits, know your boundaries, and remember — jili plus is here to support you every step of the way. Must be 21 years or older to register and play.
Login to jili plus Read Our FAQ